Troubleshooting
What to do if you run into issues while using Preston.
- Troubleshooting: Report a problem
- Troubleshooting: Coverage notifications are wrong
- Troubleshooting: Unable to process article from the provided URL
- Troubleshooting: Generate Email vs. Request Journalist Info
- Troubleshooting: I want to change the talking point for a pitch/email in the ready to send folder
- Troubleshooting: My Old Emails/Talking Points/Still Show Up in My "Ready to Send" Folder
- Troubleshooting: No Articles Are Showing Up In My Platform / Articles Are of Poor Quality / Poorly Scored
- Troubleshooting: My Emails Aren't Sending / I Can't Tell if My Emails Sent