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  1. Intelligent Relations
  2. Platform Usage and FAQs
  3. Troubleshooting

Troubleshooting

Fixing common problems / issues within the IR platform.

  • Troubleshooting: Generate Email vs. Request Journalist Info
  • Troubleshooting: I want to change the talking point for a pitch/email in the ready to send folder
  • Troubleshooting: My Old Emails/Talking Points/Still Show Up in My "Ready to Send" Folder
  • Troubleshooting: Can't Log Out of Platform / Screens Keep Reloading
  • Troubleshooting: No Articles Are Showing Up In My Platform / Articles Are of Poor Quality / Poorly Scored
  • Troubleshooting: My Emails Aren't Sending / I Can't Tell if My Emails Sent
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